[Vimoutliner] Composing Troubleshooting courseware tests with VO

Steve Litt slitt at troubleshooters.com
Tue Apr 8 17:42:45 EDT 2008


Hi all,

I've recently been asked to provide my troubleshooting course in distance 
learning format. So of course I'll need chapter tests.

My thought is that when the student answers a question about troubleshooting, 
the next question will be "why did you pick that answer". So I'll have a 
hierarchy.

Course
	Chapter1
		Question 1. Why do you perform diagnostic tests?
			a. To justify your solution
				a. Because the bosses ask for it
					Read sections 3 and 5
				b. Because customers demand it
					Read sections 3 and 5
				c. Because I'm a professional
					Read sections 3 and 8
			b. To rule out part of the system
				a. Because the system contains components
					Read section 3
				b. Because diagnostic tests split interactions
					CORRECT!
				c. Because diagnostic tests correct the problem
					Read sections 3 and 14
			c. To figure out how the system is built
				a. Because troubleshooting is all about learning
					Read section 3
				b. Because systems change over time
					Read sections 3 and 9
				c. Because that's what professionals do
					Read section 3
			

VO is exactly the way to build this hierarchy because it's fast for a touch 
typist. Once the outline's the way I want it, I run a script to put it into a 
data table usable by the web app that presents the questions and runs the 
test.

Pretty kewl, huh?

SteveT

Steve Litt
Author: Universal Troubleshooting Process books and courseware
http://www.troubleshooters.com/


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