[Vimoutliner] Composing Troubleshooting courseware tests with VO
Steve Litt
slitt at troubleshooters.com
Tue Apr 8 17:42:45 EDT 2008
Hi all,
I've recently been asked to provide my troubleshooting course in distance
learning format. So of course I'll need chapter tests.
My thought is that when the student answers a question about troubleshooting,
the next question will be "why did you pick that answer". So I'll have a
hierarchy.
Course
Chapter1
Question 1. Why do you perform diagnostic tests?
a. To justify your solution
a. Because the bosses ask for it
Read sections 3 and 5
b. Because customers demand it
Read sections 3 and 5
c. Because I'm a professional
Read sections 3 and 8
b. To rule out part of the system
a. Because the system contains components
Read section 3
b. Because diagnostic tests split interactions
CORRECT!
c. Because diagnostic tests correct the problem
Read sections 3 and 14
c. To figure out how the system is built
a. Because troubleshooting is all about learning
Read section 3
b. Because systems change over time
Read sections 3 and 9
c. Because that's what professionals do
Read section 3
VO is exactly the way to build this hierarchy because it's fast for a touch
typist. Once the outline's the way I want it, I run a script to put it into a
data table usable by the web app that presents the questions and runs the
test.
Pretty kewl, huh?
SteveT
Steve Litt
Author: Universal Troubleshooting Process books and courseware
http://www.troubleshooters.com/
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